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Post by account_disabled on Dec 9, 2023 6:33:17 GMT
Therefore, customizing the experience to be Personalization Therefore increasing the number of transactions. Because Millennials are accustomed to B2C customer engagement, they are taking a similar approach to B2B business. These changes affect the shopper experience, which is more personal, friendly and drives brand loyalty . Therefore, the trend of e-commerce transactions has changed. Because from the beginning the focus was on price advantage only. But now the focus is Whatsapp Number List on providing a more personalized and tailored experience. #3 Self-serve digital solutions will become more widespread Businesses in Asia Pacific can expect to see more self-service options for their customers. This is because since the outbreak, consumers have turned to a more 'hands-off' approach, such as limiting contact with service personnel and handling various products. E-Commerce Trends 2024 Self-service therefore creates a good opportunity for businesses to reduce sales costs. At the same time, it does not affect customer service and creating a good experience. such as changing the catalog Product price list or distributor network into a digital format and allow customers to access such information It will allow businesses to reduce administrative workloads and create a smoother customer experience for customers. Additionally, a CRM Magazine survey found that self-serve solutions are becoming more important.
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